Terms and Policies – Home Tutor Services in Lahore
Welcome to Home tutor in lahore , your trusted partner for quality home tutoring in Lahore. By using our website and services, you agree to the following terms and policies. Please read them carefully before booking a tutor.
1. Service Agreement
- Our platform connects qualified tutors with students seeking personalized learning at home or online.
- All tutors listed on our website are screened and verified based on education, experience, and teaching ability.
- We ensure professional behavior and commitment from both tutors and students throughout the tutoring relationship.
2. Booking and Payment Policy
- Tuition fees are discussed and finalized before the start of classes.
- Payments can be made monthly or per session as agreed between the tutor and student/parent.
- Any advance payments are non-refundable once classes begin.
- We recommend that all payments be made through our official channels to ensure security and record-keeping.
3. Cancellation and Rescheduling
- If a student wishes to cancel or reschedule a class, they must inform the tutor at least 12 hours in advance.
- Missed sessions without prior notice will be considered paid classes.
- Tutors should also notify students at least 12 hours in advance if they need to cancel or reschedule a class.
4. Replacement and Refund Policy
- If you are not satisfied with your assigned tutor, you may request a free replacement within the first week of classes.
- Refunds are issued only in special cases where services have not been delivered as promised.
- Partial refunds are subject to management approval after reviewing the case.
5. Code of Conduct
- Tutors and students are expected to maintain respectful and professional communication at all times.
- Any form of misconduct, harassment, or unprofessional behavior will result in termination of services.
- Classes should be conducted in a safe and conducive learning environment.
6. Privacy Policy
- We respect your privacy and ensure that all personal information (such as names, contact numbers, and addresses) is kept strictly confidential.
- Information shared with us is used only to provide tutoring services and improve your experience on our platform.
- We never sell or share user data with third parties without consent.
7. Disclaimer
- While we carefully vet all tutors, we are not responsible for any loss, damage, or dispute arising from direct interactions between tutors and clients outside our official platform.
- Parents and students are encouraged to verify credentials and discuss expectations clearly before starting classes.
8. Updates to Terms
- We reserve the right to update or modify these terms and policies at any time.
- Continued use of our website or services after any changes means you agree to the updated terms.Contact Us
If you have any questions or concerns about our Terms and Policies, please contact us:
📞 03314336309
📧 saifullah04247@gmail.com
📍 Lahore, Pakistan
